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Really? It's in a friggin' plastic spray bottle, for chrissake! Isn't that a clue?
The point is not that Consumer Reports has done a bad job. The point is Consumer Reports has tackled an impossible job. Picking a phone is dependent on so many factors – which service provider you want, the quality of reception in your area, and what features you value. There is no way to create a rating system that has all of the answers.The smart phone is such a versatile device that there's no way to create a single rating or score that will be true for all potential users. For example, Consumer Reports claims to have weighed voice quality more heavily than other attributes in their ratings. I use a smart phone almost exclusively for Internet access, email, etc. I occasionally make phone calls, but really, the only reason I got this instead of a separate dumb phone and PDA was to free up one pocket. (See my earlier post, "No Such Thing As Too Many Pockets").